Frequently Asked
How can I get in contact with someone if I cannot find an answer to my question on the frequently asked question page?
To contact a customer service representative send an email at anytime to info@bfitluxuryfitness.com and we will try to get back to you within 24-36 hours, if not sooner. If applies, please have your order number included in the email.
Have I purchased the wrong guide?
Unfortunately, If you have purchased the incorrect guide/workout, we would be unable to offer a refund or exchange as the digital products are delivered and are accessible immediately.You need to confirm that the correct product is in your shopping basket before completing your purchase.
Can I access my guide on multiple devices?
You will be able to download and access your guide on multiple devices.
Do I have to follow this guide exactly as it was created?
No, it’s just a guideline, please feel free to tailor it to your own needs
I’m a beginner, can I start this guide
Yes, all of our guides are structured so that the first few weeks help your body to familiarize with key movements and gain confidence.
Can I change or cancel my order?
Unfortunately, amendments to your order cannot be made after the order has been placed.Please double-check your order details at checkout and before making your payment.
What methods of payment do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
Do you charge tax?
Yes. We operate out of California. CA state tax is 7.25%
Do you sell or trade any of my information?
Absolutely not. We do not sell, trade, or share any of your information with anyone under any circumstances.